Privacy Policy - London Rubbish Collection
Introduction
Welcome to London Rubbish Collection. We are committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, and safeguard your data when you engage with our services.
Information We Collect
We collect various types of information to provide and improve our services to you. The information we collect includes:
- Personal Identification Information: Name, address, email address, phone number.
- Service Details: Information about the rubbish collection services you request.
- Payment Information: Payment details processed securely.
- Usage Data: Information on how you interact with our services.
How We Use Your Information
Your information is used for the following purposes:
- To provide and manage our services: Ensuring effective delivery of rubbish collection services.
- To communicate with you: Sending updates, service notifications, and responding to inquiries.
- To improve our services: Analyzing usage data to enhance service quality.
- For billing and payment processing: Managing transactions securely.
Data Sharing and Disclosure
We do not sell, trade, or otherwise transfer your personal information to outside parties except in the following circumstances:
- Trusted Service Providers: Third parties who assist us in operating our business, provided they agree to keep your information confidential.
- Legal Requirements: When required by law or to protect our rights.
Data Security
We implement a variety of security measures to maintain the safety of your personal information. Your data is stored on secure servers and access is limited to authorized personnel only. Despite our efforts, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
Your Rights
You have the following rights regarding your personal data:
- Access: You can request access to your personal information.
- Correction: You can request corrections to any inaccurate or incomplete data.
- Deletion: You can request the deletion of your personal information.
- Restriction of Processing: You can request limitations on how we process your data.
To exercise these rights, please contact us using the information provided in our Terms of Service.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us understand your preferences and improve our services. You can choose to disable cookies through your browser settings, but this may affect the functionality of our services.
Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the privacy practices of these external websites. We encourage you to read the privacy policies of any site you visit.
Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal data, we will take steps to delete such information.
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically to stay informed about how we are protecting your information.
International Data Transfers
Your information may be transferred to and maintained on servers located outside your country. By using our services, you consent to the transfer of your data to countries that may have different data protection laws.
Data Retention
We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Legal Basis for Processing
We process your personal data under the following legal bases:
- Consent: You have given explicit consent for specific purposes.
- Contractual Necessity: Processing is necessary to fulfill our contractual obligations to you.
- Legal Obligation: Processing is required to comply with legal obligations.
- Legitimate Interests: Processing is necessary for our legitimate business interests.
Performance of Services
To provide our rubbish collection services efficiently, we may need to collect and process information related to your location, the volume and type of rubbish, and scheduling details. This ensures timely and effective service delivery.
Consent Withdrawal
You have the right to withdraw your consent at any time. However, this will not affect the legality of any processing conducted prior to your withdrawal.
Automated Decision-Making
We do not use automated decision-making processes that significantly affect you. All key decisions regarding your data and services are made by our team members.
Data Protection Officer
We have appointed a Data Protection Officer (DPO) to oversee data protection strategy and implementation. The DPO ensures that we comply with relevant data protection laws and regulations.
Further Information
If you have any questions or concerns about our Privacy Policy, please reach out to us through the appropriate channels as detailed in our Terms of Service.
